Refund Policy

Please take a moment to understand how our products are made.

All our products are handcrafted by traditional artisans in India, resulting in each product being unique and slightly different from one another. Since some may have natural stones & pearls are organic in nature, they may vary slightly.

All our products go through quality control before shipping. Our pieces are one-of-a-kind, which cannot be replaced through any sort of policy since an identical item doesn’t exist.

Since each product is exclusively handmade with immense care and love, WE DO NOT ACCEPT RETURNS and REFUNDS ON ORDERS ONCE PLACED, WE ONLY OFFER EXCHANGE AND CREDIT NOTE.

We only exchange products and do not refund in case the customer doesn’t like the product(s).

Items on sale are NOT ELIGIBLE for exchange.

Customized orders are NOT ELIGIBLE for exchange.

A product can be exchanged only ONCE through the course of an order.

For Exchange, customers need to born Pickup & Re-shipping charges which is Rs.500/- all over India

If you have any questions about any piece before making a purchase, please do not hesitate to contact us at hellonoontonine@gmail.com We will gladly address any questions or concerns you may have.