Cancellation Policy

We shall not be able to accept any cancellation of Your order/that has been processed.

if you wish to cancel or modify your order, please send an email to hellonoontonine@gmail.com we will make every effort to accommodate your request. However, once an order has been submitted we cannot guarantee the purchase can be cancelled or modified. Once you have received your online order, if it is the incorrect product or found to be damaged please contact us within 2 days of receipt and we will arrange for collection. The customer agrees not to dispute the decision made by Noon to nine and accept Noon to nine’s decision regarding the cancellation.

In case an order has been canceled as per applicable terms and conditions, you will be entitled to only receive store credit in lieu thereof.

As also provided in our terms and conditions, in case of requests for order cancellations, we reserve the right to accept or reject such requests. As part of usual business practice, if we receive a cancellation notice within 24 hours of placing the order, we could cancel the order and refund the entire amount. If Your order is duly canceled, the amount paid by you will be reversed to your account within 5 to 7 working days of receiving your bank account details for such reversal.

We can not process a cash refund under any circumstances.

We will not be able to cancel orders that have already been processed (including cases where the order has been processed within the first 24 hours) or orders for which a cancellation request is received after the expiry of the first 24 hours from placing the order.

We have the full discretion to decide whether an order has been processed or not. You agree not to dispute the decision made by us in this regard.

It is clarified that after the expiry of the first 24 hours after placing the order, you would not be entitled to cancel the order and receive a refund.